Purchases and Refunds

What Sparks do

All prayers and story chapters can be enjoyed without a purchase. Community stories also earn Sparks. Optional packs contain 100, 300, or 700 Sparks. A one-time Welcome Pack contains 300 Sparks and the Lantern Welcome decoration, available only in that pack and once per account. Each pack is a one-time consumable purchase, with no subscription or recurring charge.

Sparks can buy scenes and decorations for your chapel, upgrade levels, and story or chapter-stage completions. The offer explains the benefit and Spark cost before confirmation. An upgrade level or a story or chapter-stage completion costs Sparks in proportion to the Prayers it saves at your Chapel rank, so its price falls as you contribute. There are no random paid rewards. Purchases support the game and do not fund the fictional projects or buy a spiritual outcome.

Price and delivery

Google Play shows the available pack price in your currency and the payment total before you approve payment. Review the store's checkout information and receipt. Little Chapel does not collect your full payment-card number.

The account credits Sparks after server verification of the payment. A pending payment is not confirmed credit. Buying a pack does not automatically spend it on a scene, upgrade, or completion: you separately confirm that use of Sparks.

Price changes apply to new offers. If a Spark offer has changed, the app asks you to review the current offer before spending. Sparks cannot be sold, transferred to another player, or redeemed for cash through the game; this does not restrict a refund or another remedy required by law.

Spark duration and inactivity policy: Sparks do not expire, including when an account is inactive.

If a purchase is missing

1. Keep the app's data in place and sign in to the same linked account.
2. Open Store → Sparks and use Refresh Sparks or the recovery action shown.
3. If the purchase is still missing, open Settings → Account and recovery and use Recover account and scenes.
4. If it remains unresolved, email support with the app version, approximate purchase time, and store order or support reference.

You do not need to buy the pack again to recover a purchase. Do not send a purchase token, password, sign-in code, or full payment-card details.

A pending payment may still need approval in Google Play. If an upgrade or story completion was interrupted after spending Sparks, reconnect on the original device and refresh your Sparks so the saved recovery action can finish.

After reinstalling or changing devices

Signing in to the same linked account can recover the online Spark balance and purchased scenes. It does not restore local Prayer balances, upgrades, story progress, or chapter-earned scenes. This includes upgrade levels or completions obtained with Sparks. These technical limits do not remove a remedy you are entitled to for a failure to supply a promised benefit.

Refunds and cancellation

You can use the refund route for your Google Play purchase or contact dvdandroidapp@gmail.com. Include the order reference and explain the request. Eligibility depends on the purchase, circumstances, location, and applicable law. An unsuccessful platform request does not prevent you from contacting us or exercising your legal rights. Read Google Play's current refund policy and request route.

A confirmed refund or duplicate credit can require a matching account correction. If Sparks have already been spent, the account balance may be reduced below zero; no further Spark spending is available until the balance permits it. A refunded Welcome Pack also removes its Lantern Welcome decoration. Contact us to review a correction you believe is wrong.

Deleting an account does not request a refund or waive a valid claim. Crediting or spending Sparks does not by itself waive a right that cannot lawfully be waived. Nothing in this policy limits rights you have under the consumer laws of the United States, Canada, the United Kingdom, Australia or New Zealand, including the guarantees of the Australian Consumer Law and the New Zealand Consumer Guarantees Act.